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Own and Manage More of Your Personal Resources

Good Directions is an established NDIS Service Provider that makes you the legal owner of all your supports. Good Directions builds a service around you and makes sure all the resources to do that are legally owned by you. This model means that you have the true choice and control that comes from ownership.

Choose Your Own Staff and Manage Your Own Rosters

With Good Directions' support, you will be the person who recruits, pays, rosters, trains, promotes, disciplines and who they are accountable to on a day-to-day basis, not Good Directions. They will be retained based on your ongoing assessment of their suitability & values.

Receive Ongoing Support and Mentorship

Good Directions has a full suite of experienced NDIS Operations Managers, manuals, templates, industry connections and an exceptional IT program we call ‘The HUB’. This enables us to support the running of a fully audited and compliant NDIS service, and to advocate and support you in the way you utilise your NDIS Plan.

Take the Opportunity to Share Your Service Provider’s Revenue

Good Directions covers the cost of administration & employment, and then chooses to share the revenue usually retained by Service Providers, to assist the participant with a robust service and choice of life goals.

Access Extensive NDIA Service Provider Registrations

Act with all the choices available to only the largest Service Providers including:

NDIS: SIL, high intensity health supports, SDA, positive use of restrictive practice, specialist support coordination.

Transport Accident Commission (Vic): accommodation, daily support following injury.

Specialised Substitute Residential Care (SSRC) formerly Voluntary Out-of-Home Care (VOOHC): supporting under 18’s whose disability means they can no longer live at home.

Specialist Nursing Support

Good Directions Consultant RN has advanced medical & mental health experience and is ideally suited to manage complex behaviours of concern, chromosomal disabilities, acquired brain injury, foetal alcohol syndrome, cerebral palsy and Angelman syndrome.

Simplified Management

The Hub is our central management tool, designed to make the administration of your services as easy as possible.

  • Staff On Boarding
  • Staff certification tracking
  • Shift News
  • Incident Reporting
  • Rostering creation
  • Timesheet sign off
  • Billings & Claim tracking
  • Information File library

The HUB that is a resource for Incident Reports, Shift News, billing, worker records and templates for a wide range of business processes.

Good Directions also provides a exhaustive policies & procedures manual and works with participants to develop a tailored quality management system that is scaled to their needs and meets NDIS Commission National Standards.

achieving excellence

  • 1.1. Governance & Operational management
  • 1.2. Quality management
  • 1.3. Information management
  • 1.4. Incident management
Like all registered NDIS Providers, Good Directions has a Quality Assurance Audit (QAA) every 18 months. In our most recent QAAs, DNV auditors have given a clean ‘no non-conformities’ report and rated Good Directions with four rare ‘best practice’ areas.

NDIS Provider Number: 4050001262

Good Directions uses the current NDIS Price Guide for
claims from participant packages including TTP.